Santosh Kumar Sriram
Head of Technology
16x
Certifications
100+
Projects Delivered
37%
Pipeline Conversion Rate (partner)
$12M+
Revenue Impact
About Me
Results-driven Salesforce Solutions Specialist and Enterprise Architect with 15+ years of platform expertise and a track record of qualifying, positioning, and closing complex Salesforce opportunities across enterprise and public sector. Adept at building trusted adviser relationships with C-suite stakeholders, co-presenting alongside Salesforce AEs and SEs, and translating technical architecture into compelling business outcomes. Holds 16 Salesforce certifications — including B2B Solutions Architect — and brings deep hands-on delivery credibility that accelerates presales cycles and builds lasting customer confidence.
From initial discovery through post-launch optimization, I bring a consultative approach to every engagement.
- Pipeline & Revenue Generation
- ☁️ Qualified $6M+ in Salesforce pipeline across ANZ enterprise and public sector accounts
☁️ Closed $1.5M+ in new business with a 37% pipeline-to- revenue conversion rate
☁️ Achieved ~30% tender win rate on competitive public sector RFP responses - Customer Engagement & Influence
- ☁️ Served as trusted adviser to C-suite across enterprise and government clients in ANZ
☁️ Co-presented Salesforce solutions alongside Salesforce AEs and SEs to senior stakeholders
☁️ Maintained strong partner relationships across Salesforce Australia account teams
Work Experience
7Key Accomplishments
- Led presales for Salesforce opportunities across ANZ — qualified $4M+ pipeline and personally closed $1.5M+ with a 37% conversion rate; primary conduit between Salesforce Australia account teams and customer C-suites.
- Delivered solution presentations and architecture demonstrations to executive stakeholders, positioning Salesforce as the platform of choice for field service and public sector transformation.
- Authored and managed competitive tender responses (RFPs/RFTs), achieving an approximately 30% win rate on public sector engagements.
- Designed and demonstrated 6 go-to-market accelerators and a library of 50+ reusable components to shorten sales cycles and de-risk proof of concepts.
- Built and led a team of 7 architects across enterprise architecture and delivery, growing team certifications from 6.3 to 7.6 per consultant across 30+ practitioners in 12 months.
- Established offshore delivery practice and aligned resourcing strategy to support growing pipeline commitments.
Technical Skills
Certifications
16- Architect
B2B Solutions Architect
Earned 2022
- Architect
Application Architect
Earned 2018
- Architect
Data Architect
Earned 2018
- Architect
Integration Architect
Earned 2020
- Architect
Sharing & Visibility Architect
Earned 2018
- Architect
Development Lifecycle and Deployment Architect Architect
Earned 2023
- Consultant
Field Service Consultant
Earned 2019
- Consultant
Sales Cloud Consultant
Earned 2015
- Consultant
Service Cloud Consultant
Earned 2013
- Consultant
Experience Cloud Consultant
Earned 2018
- Consultant
Platform User Experience Designer
Earned 2023
- Admin
CPQ Administrator
Earned 2018
- Admin
Platform Administrator II
Earned 2015
- Admin
Platform Administrator
Earned 2012
- Developer
Platform Developer II
Earned 2017
- Developer
Platform Developer
Earned 2015